|
This website (the "Web Site") is a franchisee-specific portion of coldwellbanker.com. It is hosted by Coldwell Banker Real Estate LLC dba Coldwell Banker ("we") on behalf of the franchisee. The same Privacy Statement as coldwellbanker.com governs this site as set forth below.
We respect the privacy of each user of the Site (referred to as "you" or "a user"), whether
you are just beginning your real estate search or have already become a customer. This
Privacy Statement gives you specific information about how we protect your privacy, how
we treat information we collect on the Site that identifies an individual user ("Personal
Information"), and how we use aggregated information.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF
THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY
STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this
Statement at any time by posting a notice on the Site's home page. (If we consider it
appropriate, we may also provide additional notice of significant changes.) Your use of the
Site after the date of the last modification listed at the beginning of this Privacy Statement
indicates to us that you agree to the changes.
Location of Servers and Transfer of Information to the United States
The Site is hosted by servers in the United States. If you are located outside of the United
States, your Personal Information will be transferred to the United States. By submitting
your Personal Information, you consent to its transfer to the United States and to its
storage, processing, and use there in accordance with this Privacy Statement.
Scope of this Privacy Statement
This Privacy Statement applies to your use of this Site only. We do not own, operate or
control the web sites of our Franchisees or sales associates. Accordingly, this Statement
does not apply to a Franchisee's or sales associate's web site or to a Franchisee's or sales
associate's collection, use, storage and disclosure of your Personal Information.
1. Collection and Use of Your Personal Information
We collect your Personal Information on the Site in order to enhance the services we offer
you. We collect Personal Information from you only when you voluntarily submit it in order
to obtain certain services or information, including (A) registrations for special
communications, such as saving a search for you and, but only if you request it, sending
you new listings that fit the profile of your saved search; (B) requests to find a property, to
list your property, and to find a sales associate; (C) requests to contact us; (D) requests to
receive periodic industry updates; (E) requests to email a listing to a friend; and
(F) applications for employment.
Requests to Find or List a Property and to Find a Sales Associate
If you submit a request through this Site to find or list a property or to find a sales
associate, you will be asked to provide Personal Information and we refer this information to
Franchisees or sales associates to respond to your request. For example, if you ask that we
list your property or if you ask to see more listings in a given area, you will be directed to a
Franchisee in that area.
Contacting Us
If you contact us, we collect Personal Information, which is retained or referred to an
independent Franchisee or sales associate depending on the nature of your inquiry. If you
are looking for a property or a sales associate, it is referred to a Franchisee or sales
associate; if your inquiry or complaint requires a response from us, it is referred to the
appropriate department for research and a response. The information we collect is not used
in any other way and is not retained after one year.
Refer a Listing to a Friend
If you choose to send a listing to a friend, you will be asked to provide the friend's email
address. We do not store this information, and the information is used only to send the
one-time referral email.
Employment Inquiry
If you are seeking employment, you will be asked to provide Personal Information about
yourself. We refer this information to Franchisees in the geographic area in which you live.
If you have sought employment at our company headquarters, the information is forwarded
to our Corporate Human Resources Department.
2. Collection of Non-Personal Information
Even if you do not send us any Personal Information, we collect information about how you
use our site ("Non-Personal Information"). This information cannot be used to identify you
personally and is explained in more detail below under "Non-Personal Information".
Cookies
A cookie is a small data file, often including an anonymous unique identifier, that is sent
from a web site's computer and stored on your computer's hard drive. Use of cookies is
common on the Internet. A web site can send its own cookie to your browser if your
browser's preferences allow it, but (to protect your privacy) your browser permits a web site
to access only the cookies it has already sent to you, not the cookies sent to you by other
sites. You can configure your browser to accept all cookies, reject all cookies, or notify you
when a cookie is sent. (Each browser is different, so check the "Help" menu of your browser
to learn how to change your cookie preferences.) You can reset your browser to refuse all
cookies or indicate when a cookie is being sent. But if you refuse cookies, some parts of the
Site will not function properly and may not provide services or information you have
requested.
Non-Personal Information
Like many sites, we obtain Non-Personal Information such as IP (internet protocol)
addresses, browser types, the name of your ISP (internet service provider), information
about where a user comes from before arriving at our Site, what pages a user visits, the
order of those pages, and the amount of time spent on each. A vendor performs this
service for us by sending a cookie to gather this information, compile it, and report to us.
We use Non-Personal Information to customize the advertising and content you see,
improve our services, conduct research, and provide anonymous aggregated reporting for
internal audits and third-parties.
Advertising Networks
We send to your web browser some of the advertisements you see when you use
our network of web sites. However, we also allow other companies, called third-party ad servers
or ad networks, to serve advertisements within our web pages. Because your web browser
must request these advertising banners from the ad network web site, these companies can
send their own cookies to your cookie file, just as if you had requested a web page from the
web site. Please note that if an advertiser asks us to show an advertisement to a certain
audience (for example, men ages 18-34) or audience segment (for example, men ages 18-24
who have viewed sports content) and you respond to that ad, the advertiser or ad-server
may conclude that you fit the description of the audience they are trying to reach. As
always, remember we authorize our third-party ad servers to employ anonymous cookies
only for ad delivery and anonymous targeting. Our third-party ad servers do not collect,
nor do we give them access, to any Personal Information about you.
Opting Out of Third-Party Ad Servers
If you want to prevent a third-party ad server from sending and reading cookies on your
computer, currently you must visit each ad network's web site individually and opt out (if
they offer this capability). Currently, we have relationships with the following third-party ad
networks (click to visit their Web sites and review their privacy statements):
24/7 Real Media, Inc. http://www.247realmedia.com/privacy.html
3. Use of Information
We use the Personal Information and the Non-Personal Information we collect on the Site
(A) to provide you with the services that you ask to receive through the Site, including
saving searches and, if you request it, sending you updates about those searches, (B) to
receive, if you choose, to receive periodic industry updates, (C) to answer your questions or
complaints, (D) to refer you to Franchisees and sales associates about finding or listing a
property or to locate a sale associate; (E) to refer a listing to a friend, and (F) for analytical
purposes to help us improve the Site and for our business generally.
4. Sharing Your Information
We do not rent, sell, or share with third parties the Personal Information we collect from
you on this Site except (i) to provide information or services that you have requested, (ii)
with your permission, or (iii) under the following circumstances:
| A. |
Third party vendors we engage to provide services on our behalf, such as
hosting, web-site development, and support, have access to Personal
Information, but they have agreed not to disclose the Personal Information or to
use it for any purpose other than providing the requested services.
|
| B. |
There may arise special circumstances where it is necessary for us to disclose
and use Personal Information and Non-Personal Information, such as: to enforce
this Privacy Statement or any other part of our Terms & Conditions
(http://www.coldwellbanker.com/home/terms.jsp); to protect our
property or rights; to protect the safety of anyone; to investigate, prevent, or
take action regarding illegal or improper activities; to carry out a merger or
consolidation with another entity, a sale or transfer of some or all of our assets,
or any similar transaction; or for other reasons we determine in good faith are
necessary, appropriate, or required by law, such as when we respond to
subpoenas, court orders, or other legal or administrative process.
|
The Site contains links to third-party web sites, including a mortgage company, our
Franchisees, our advertisers, or banner advertising. If you hold your mouse over a link, it
will indicate whether clicking the link will send you off our Site. When you click on those
links, you will go to a third-party site where you will be subject to that site's privacy
statement and we encourage you to read that policy statement. Please be aware that we
are not responsible for the privacy practices of those other web sites and we expressly
disclaim any liability for their actions, including actions relating to the use and disclosure of
Personal Information by those third parties. We remind you to be aware of when you leave
our Site and enter a third-party web site, including one of our independent Franchisees, and
again encourage you to read the privacy statement on any web site that collects your
Personal Information.
5. Security
Our hosting services maintains its systems in accordance with reasonable industry
standards to reasonably secure the information of its customers. However, no data
transmission over the Internet can be guaranteed to be 100% secure. "Perfect security"
does not exist on the Internet, and you use the Site at your own risk.
6. Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to use the Site, you may
correct or update your Personal Information or unsubscribe from any industry updates you
have requested by modifying or deleting your profile on the Site, writing to customer service
at:
Coldwell Banker Customer Service
Attn: Interactive Marketing
1 Campus Drive
Parsippany, NJ 07054
or
unsubscribe@coldwellbanker.com
7. Children
This Site is not directed to children under the age of 13 ("Children"), and we do not
knowingly collect any information, including Personal Information, from Children.
8. California Privacy Rights
Under California law, California residents have the right to request in writing from
businesses with whom they have an established business relationship (1) a list of categories
of personal information, such as name, address, e-mail address, and the type of services
provided to the customer, that a business has disclosed to third parties [including affiliates
that are separate legal entities] during the immediately preceding calendar year for the
third parties' direct marketing purposes and (2) the names and addresses of all such third
parties.
To request the above information please contact us by writing to customer service at:
Coldwell Banker Customer Service
Attn: Interactive Marketing
1 Campus Drive
Parsippany, NJ 07054
or
by using the "Contact Us" feature.
We will respond to such requests within 30 days of receipt. Please note that we are only
required to respond to each customer once per calendar year.
9. Comments and Questions
If you have any questions or concerns about this Privacy Statement, please contact us by
using the "Contact Us" feature or by postal mail at
Coldwell Banker Customer Service
Attn: Interactive Marketing
1 Campus Drive
Parsippany, NJ 07054
|
